Nicoletta Restaurant

Nicoletta Restaurant features arched windows with lagoon views, filled with natural light, greenery, and wooden furnishings. Nicoletta restaurant sign glows with warm yellow light and decorative plants, creating a cozy, inviting atmosphere.Rigatoni pasta with creamy mushroom sauce and fresh spinach leaves, served in a bowl on a wooden table.Warmly lit Nicoletta restaurant with framed art, elegant tables, wooden chairs, and a rustic ambiance.
  • No Fee & Free Recommendations Book through us at no extra cost, and we’ll recommend the best option for your group.
  • Discounted Transportation Groups of 10 or more get a discount on the round-trip transportation to Nicoletta Restaurant.

Nicoletta is an Italian restaurant on the lagoon in the Hotel Zone: handmade pasta, wood-fired pizza and fettuccine Alfredo finished tableside in a Grana Padano wheel. For dessert, the 24K tiramisú is a chocolate bar filled with espresso-soaked cookies and mascarpone cream.

The room is all tall arched windows over the lagoon, with vines across the ceiling, blue-and-white tiles and classical statues behind the bar. Window tables catch the sunset. Great for a relaxed date, a long family dinner, or a Prosecco cocktail at the bar.

Nicoletta Regular Menus

Nicoletta Group Options

Group menus and open bar packages are available for groups of 10 or more. Nicoletta adds a 15% service charge, the same as when you book direct.

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Plan Your Visit

Location

Nicoletta Restaurant

Blvd. Kukulcan Km 13.5, Zona Hotelera

Opening Times

Every day
2 PM to 12 AM

Payment Options

At the venue

Mexican PesosUS DollarsVisaMastercardAmerican Express

Deposit

VisaMastercardAmerican Express

Deposit

Regular menu: For groups of up to 10 people, no deposit is needed. For groups of 11 people or more, a deposit of 1,000 MXN per person is required, and it all comes off your bill.
Group menu: The group menu and open bar require a 50% deposit. Nicoletta adds a 15% service charge, the same as when you book direct.

Reviews of Nicoletta

4.8 · 4,533 reviews on Google

Mahdia Rashid

· May 2026

Loved my experience at Nicoletta! From the moment we walked in, we felt so welcomed. The service was impeccable and the waiters always made sure if everything was good. Food was delicious- my husband got the Shrimp Capallini and I got the Fettuccine alfredo with Shrimp. For the Alfedo, they brought out the cheese wheel to finish cooking in front of us as a mini show. Overall great experience and was also surprised with a cake for our anniversary celebration. Would definitely recommend Nicoletta!

Connie C

· April 2026

Decent food, really nice atmosphere, good service, good view of sunset on lagoon. The GOOD: I enjoyed salmon - the seasoning was on point, and the outside of the fish was fried to crispy. The fried artichoke appetizer was good - we got to pair with different olive oil and vinaigrette. The tuna carpaccio was interesting - lots of different flavors. The OK: The pasta was kinda dry when served, although the sauce was good and chicken was tender. The minestrone soup was unimpressive: not very flavorful and was only lukewarm. We mentioned its our anniversary on opentable and they offered us a chocolate cake and took a Polaroid photo for us, which felt very special!

BlackOut Taz

· April 2026

Amazing experience! Food was delicious and the service was simply fantastic. Peralta and Angel were very attentive and made the entire dining experience as perfect as it gets. From tasting a few of their wine options to detailed recommendations, they were great. Would definitely come back and recommend it to anyone visiting Cancun :)

Roxana Ilie

· April 2026

The food was good, we ordered the fettuccine alfredo and the spicy vodka rigatoni. The atmosphere and service were amazing. Eliel and Lupita made sure everything was perfect, and we appreciated the complimentary cake for our anniversary.

All 4,533 reviews on Google

Reviews of Your Cancun Concierge

5.0 · 145 reviews on Google, Tripadvisor, Facebook and WeTravel

Courtney Adams

· October 2025 · Google

I received 4 reservations from them and was impressed by every single one. Really kind people on both ends, booking and the ones providing the service! Can’t wait to work with them again!!! Thank you guys so much!!

Julie Comilla

· July 2025 · Google

This concierge service made my bachelorette party so easy to plan. Paula was amazing to work with so helpful with booking a photographer, beach clubs, reservations and drivers. She was very responsive and I highly recommend her services.

Hailey W

· October 2026 · WeTravel

We had such an amazing experience. Very responsive and timely and great communication and people. Couldn’t recommend more.

Eryn P

· August 2026 · WeTravel

Juan Carlos is an amazing instructor and gave us wonderful alcoholic and non alcoholic options for our mixology class! He really made this class a highlight of our trip. He traveled to our Air BnB and made everything so easy! Our group of 13 would highly recommend him, he is so kind and great!

Alician H

· August 2026 · WeTravel

Jose was amazing! We made sure we were comfortable and had a great time. Will recommend again.

GREGORY W

· June 2026 · WeTravel

A very varied tour with a lovely and informative guide Tania. Highligh was surely this beautiful Cenote without any other people, highly recommended.

Sejal Sapra

· June 2026 · Google

Paula has been super helpful & very fast to respond, the recommendations given have been fantastic. Highly recommend speaking & booking through them before planning anything.

Santos Gomez

· June 2026 · Google

Amazing service from the beginning with a Fair price to go along with it.

Read all 145 reviews

Why Choose Your Cancun Concierge?

Local Expertise

We live in Cancun. We know which venues are worth it and where your group will have the best time.

Reachable

Available every day from 9 AM to 9 PM (Cancun time), and longer Thursday to Sunday. We handle changes, questions and last-minute requests.

No Booking Fee

Our service comes at no extra charge and we provide clear info about the prices of the venues.

How to Book with Us

  1. Tell us what you want

    Fill out the booking form or send us a message.

  2. We handle the reservation

    We contact the venue and confirm your spot. If your first choice is unavailable, we suggest alternatives.

  3. You’re confirmed

    You receive a confirmation with all the details. If a deposit is needed, we send a secure payment link.

  4. Show up and enjoy

    Everything is arranged. Enjoy your dinner!

Want to keep the night going? See our Cancun night club picks.

Frequently Asked Questions

What is the vibe at Nicoletta?

Refined-casual Italian on the lagoon: romantic without being formal. Attentive service, lots of conversation and sunset views through tall arched windows.

What is the dress code?

Smart casual. No swimwear or beach attire.

What food is served?

Appetizers like burrata with avocado and truffle, beef carpaccio with truffle, baked oysters with ’nduja and fritto misto. The pastas are handmade in-house: carbonara, lobster and shrimp ravioli, seafood risotto and fettuccine Alfredo finished tableside in a Grana Padano wheel. There is wood-fired pizza, branzino, chicken Parmigiana Milanese, a New Zealand lamb rack and steaks up to a 28 oz porterhouse. Desserts include a Nutella and apple tart and the 24K tiramisú. The bar mixes house cocktails named after Italian painters, plus three 0.0 cocktails.

What is the minimum age?

All ages welcome. Family-friendly throughout the evening.

What is the discount on transportation when I make a reservation for 10 people or more?

4 USD per person for the round trip to Nicoletta.

What payment methods are accepted?

You pay at the venue, in cash or by card. If a deposit is needed, we send a secure payment link. The accepted cards and currencies are listed under Payment Options.

What is the cancellation policy?

Reservations without a deposit can be canceled at no cost before the reservation time. With a deposit, cancel 14 days or more ahead at no cost; from 13 days to 72 hours ahead, 20% of the group total is charged; within 72 hours, the deposit is non-refundable.

Reserve Nicoletta
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